Shipping policy

 Shipping cost:

Germany: $0.00

EU: $0.00 over $60 order value, otherwise $8.49

USA/Canada: $0.00 over $120 order value, otherwise $15

Shipping Duration:

Germany: 1-3 days

EU: 2-7 days

USA/Canada: currently not possible

 

Our shipping partner is DHL/Deutsche Post

Please note: Since the shipment is processed as a maxi letter priority with tracking, it may happen that the package is displayed as delivered even though it has not yet arrived. This is because the package is scanned for the last time at the distribution center in the delivery area and is expected to be delivered on the same day. The status is automatically set to "delivered" in the evening. If this is the case, don't panic, the package will usually arrive the next day!

Free Shipping

Germany: $0.00

EU: $0.00 over $60 order value, otherwise $8.49

USA/Canada: $0.00 over $120 order value, otherwise $15

Customer Service

You can reach our support 7 days/week via chat/email!

Average response time: <24h

Secure Payment

Choose from many secure payment options such as PayPal, Klarna, credit cards, Apple Pay, Google Pay, instant transfer, etc.